DIPLO ADS ADVERTISING POLICY

Diplo Technologies Inc.

Effective August 10, 2026

This policy governs the purchase, creation and delivery of advertising on Ads. It is in addition to Diplo's Terms of Use and Privacy Policy.

By creating a campaign, you (the "Advertiser") agree to all of the rules below.

1. WHAT DIPLO ADS IS

Ads is Diplo's built-in ad network. It lets an organizer or an external advertiser buy visibility (banners and inline slots) across Diplo's public pages, with targeting by city, category and audience.

2. ADVERTISER ELIGIBILITY

Be 18 or older and hold an active advertiser account;
Provide accurate identity, business name and contact details;
Hold the rights or authorizations required for the visuals, trademarks, music, names and likenesses used;
Comply with applicable law, including Québec and Canadian rules on advertising, display language, contests and consumer protection.

3. PROHIBITED AD CONTENT

The following is rejected, before or after approval:

illegal, hateful, discriminatory, harassing or violence-inciting content;
sexually explicit content, or content targeting minors;
sale of drugs, weapons, counterfeit goods or forged documents;
misleading claims: fake discounts, fake scarcity, fake partnerships, fake reviews, unconfirmed artists or headliners;
promises of financial gain, speculative crypto assets, predatory lending;
partisan political advertising and electoral fundraising;
alcohol, cannabis, gambling, health products or financial services without the authorizations required by law;
imitation of the Diplo interface, its buttons or its system messages (dark patterns);
redirection to a misleading page, a page that downloads a file, or a page unrelated to the ad.

4. FORMAT AND CLARITY REQUIREMENTS

Every ad is labelled "Sponsored";
Visuals must be legible, not pixelated, and match the requested dimensions;
The advertiser or event name must be identifiable;
The destination must be a working, secure (HTTPS) page consistent with the ad;
Advertised prices must include what the law requires and match the price actually charged.

5. REVIEW AND APPROVAL

Every campaign is reviewed before delivery. Diplo may approve, reject, suspend or withdraw a campaign at any time, in particular for policy violations, complaints, legal risk or harm to the user experience.

If a campaign is withdrawn for a violation, budget already spent is not refunded; undelivered budget is refunded or credited.

6. BUDGET, PRICING AND BILLING

Pricing is displayed before campaign confirmation (impression-based or click-based models);
A minimum budget applies per campaign; payment processing fees are shown separately;
Payment is handled by our payment partner; Diplo does not store your card data;
Delivery stops automatically when the budget is exhausted or on the chosen end date;
Auto-renewal, when enabled, can be turned off at any time before the next period.

7. MEASUREMENT

Impressions, clicks, click-through rate and spend are measured by Diplo's systems, which govern billing. We filter known invalid traffic (bots, repeated clicks). Numbers may differ from third-party tools due to different methodologies.

No guarantee of sales volume, tickets sold or return on investment is offered.

8. DATA AND TARGETING

Targeting relies on aggregated criteria (city, category, audience behaviour). Diplo does not share the personal data of users exposed to an ad with the advertiser. Advertisers may not use Ads to target people based on sensitive data (health, sexual orientation, religion, precise financial status).

9. LIABILITY AND INDEMNITY

The advertiser indemnifies Diplo against any claim related to its ads, visuals, claims and event. Diplo's liability is limited, in all cases, to the undelivered budget of the campaign concerned.

10. CHANGES

Any material change to this policy will be announced in the platform before it takes effect. Continuing to run a campaign constitutes acceptance of the version in force.

11. CONTACT US

For any question or dispute: support@getdiplo.com

Diplo Technologies Inc. — Montréal, Québec, Canada